Qatar International Airport is Ranked Second Best Airport at the 2023 Skytrax Awards
Qatar International Airport (HIA) is ranked as Second Best Airport of the Year by Skytrax World Airport Awards 2023, held at the Passenger Terminal Expo in Amsterdam, The Netherlands on March 15, 2023. It also won awards for “World’s Best Airport for Shopping” and “Best Airport in the Middle East” for the ninth consecutive year.
The greatest annual global airport customer satisfaction survey yields the World Airport Awards, the most esteemed honors for the airport sector.
Engineer Badr Mohammed, COO of Hamad International Airport Quoted:
We are honored to earn these honors by the prestigious Skytrax World Airport Awards and to be recognized as one of the world’s leading airports,
This is a testament to our efficient airport operations and the hard work of our crew. Additionally, it is a testament to the money we invest in giving our partners the greatest equipment and services and in giving our passengers extraordinary travel experiences. We are still devoted to expanding our business and upholding the highest standards possible for the airport sector.
CEO of Skytrax, Mr. Edward Plaisted said:
We congratulate Hamad International Airport on their success in achieving these significant customer accolades for 2023,”
As we move past the Covid-19 pandemic, it is encouraging to see passenger counts returning to normal and for Hamad International Airport to be recognized as a top airport by its clients. The last several years have been tremendously difficult for airports all around the world.
World Airport Awards, Skytrax
The World Airport Awards, which have been in operation since 2000, were created to offer customer satisfaction research that is genuinely worldwide in breadth and coverage. They evaluate customer service and amenities at more than 550 airports and are considered the industry standard for quality in the airport sector. There is no airport control over or input with the survey or prizes.
The World Airport Survey surveys, which were completed by airport visitors from over 60 different countries during the survey period, served as the foundation for the Awards. The poll measured consumer satisfaction.
Evolution of Qatar International Airport
Since its debut in 2014, Hamad International Airport has grown quickly to become one of the most renowned airports in the world, welcoming travelers to an outstanding location by providing a wide range of services and amenities. The airport recently underwent a significant expansion that resulted in the creation of the ORCHARD, a brand-new, cutting-edge indoor tropical garden, as well as new lounges and upscale retail establishments.
Qatar International Airport offers more than 180 dining and shopping options curated for all travelers under one roof, including many firsts in the industry and exclusive stores, such as a Fendi Boutique with the first Fendi Café in an airport, a Ralph’s Coffee Shop, an Oreo Café, and a Harrods Tea Room.
The airport’s first-rate facilities, which provide luxurious options for both tourists and enterprises, help it to expand and connect with international travelers. The airport moved forward with phase B of its growth plan in 2023, with plans to expand its capacity to more than 70 million passengers and build two new concourses inside the current terminal. In order to maintain its leadership position in the aviation industry, Hamad International Airport also wants to increase its sustainability efforts as part of the Qatar National Vision 2030 by investing in innovative technology and creating industry firsts.